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Pack sizes are subject to change. \r\nMost products ship from our warehouse with approximately six months remaining shelf life. We guarantee we will not ship product with less than 60 days remaining shelf life. Ship dates are subject to product availability. \r\nPlease check with the laws in your state before purchasing alcohol-filled products.\r\n\r\nPAYMENT\r\nWe accept Visa and Mastercard debit cards, and the following credit cards: Visa, Mastercard, Discover, and American Express. There is a 2% surcharge, where permitted by law, on all credit card transactions to cover the cost of processing.\r\nNet 20 terms are available for qualified customers. If Net 20 credit terms are desired, please contact Customer Service and allow 4-6 weeks processing to complete your application. New customers must pay by debit card or credit card when placing their first order.\r\nA service charge of $30.00 will be collected for any NSF check. NSF checks or credit card rejections will result in a delayed shipment of subsequent orders to allow payments to clear.\r\nInvoices more than 60 days past due may incur a finance charge of 1.5% per month. Any past due invoices must be paid prior to shipping additional orders. An account will convert to pre-payment status when payments trend beyond established terms.\r\n\r\nSHIPPING\r\nFor Sales Orders $3,500 and over after discounts and promotions, you will qualify for our Prepaid Shipping Incentive. Chicago Importing Company will pay the cost of shipping up to 7% of the invoiced amount of shipped items to a single location, excluding accessorial and special service fees (e.g.: lift gate service, inside delivery, residential service, advance notification, limited access delivery, etc.). The portion of shipping cost over 7% of the invoice value will be added to your invoice. All accessorial and special service fees will be added to your invoice, as they are not covered under the Prepaid Shipping Incentive.\r\n\r\nDistributors:\r\nOrder lead time is 72 hours from P.O. receipt to pick-up with no revisions.\r\nPick Up Appointment Required: Call 847-669-2100 x309 or email warehouse@chicagoimporting.com. \r\nHours: 8:00am – 3:30pm Monday to Friday (no Saturday hours).\r\nCarrier’s signature on Bill of Landing (BOL) is acceptance of goods in lieu of case counting.\r\nChicago Importing Company is not responsible for shorts or damages once your carrier signs BOL and product leaves our warehouse.\r\nPALLET FEE: $7.00 per pallet will be added to your order.\r\n\r\nWARM WEATHER SHIPPING\r\nWhen shipping chocolate or perishable food products via parcel service (FedEx or UPS) during warm weather, we will ship in an insulated container with ice packs.\r\nRefrigerated freight service is also available.\r\n\r\nRETURNS\r\nWe are unable to accept any returns of merchandise except for the following reasons:\r\n•\tQuality – If there is something wrong with the product you purchased, please notify us within 48 hours of delivery to obtain a return authorization from us.\r\n•\tShipping Damages – If something has happened to your shipment during delivery, notify us within 48 hours of delivery of the damage to obtain a return authorization from us.\r\n•\tPlease provide us with a copy of the Bill of Lading with the damages notes and the driver’s signature.\r\n•\tPictures of the damaged shipment are also appreciated.\r\nUnfortunately, returns cannot be accepted without a return authorization.\r\n\r\nDistributors:\r\nApproved returns are subject to a 10% restocking fee.\r\nChicago Importing Company is not responsible for warehouse-level spoils due to over-purchasing.\r\n\r\nTerms and conditions are subject to change without notice. Not liable for printing errors and omissions. All catalog and website content is copyrighted by Chicago Importing Company. No images or copy may be used without permission.","invoiceMaxCountPayment":20},"isMultiShippingEnabled":false,"removePaypalAddress":false,"useStandardHeaderFooter":false,"isThreeDSecureEnabled":false,"autoPopulateNameAndEmail":true,"forms":{"loginAsGuest":{"showName":false,"showEmail":true},"address":{"showAddressLineTwo":true}},"defaultSearchUrl":"search","searchApiMasterOptions":[{"id":"Facets","fieldset":"search","include":"facets"},{"id":"itemDetails","fieldset":"details","include":""},{"id":"relatedItems","fieldset":"relateditems_details","include":""},{"id":"correlatedItems","fieldset":"correlateditems_details","include":""},{"id":"merchandisingZone","fieldset":"","include":""},{"id":"typeAhead","fieldset":"typeahead","include":""},{"id":"itemsSearcher","fieldset":"itemssearcher","include":""},{"id":"CmsAdapterSearch","fieldset":"search","include":""}],"defaultPaginationSettings":{"showPageList":true,"pagesToShow":9,"showPageIndicator":false},"defaultPaginationSettingsPhone":{"showPageList":false,"pagesToShow":9,"showPageIndicator":true},"defaultPaginationSettingsTablet":{"showPageList":true,"pagesToShow":4,"showPageIndicator":true},"paymentmethods":[{"key":"5,5,1555641112","regex":"^4[0-9]{12}(?:[0-9]{3})?$","description":"VISA"},{"key":"4,5,1555641112","regex":"^(5[1-5][0-9]{14}|2(2(2[1-9]|[3-9][0-9])|[3-6][0-9][0-9]|7([0-1][0-9]|20))[0-9]{12})$","description":"Master Card"},{"key":"6,5,1555641112","regex":"^3[47][0-9]{13}$","description":"American Express"},{"key":"3,5,1555641112","regex":"^6(?:011|5[0-9]{2})[0-9]{12}$","description":"Discover"},{"key":"16,5,1555641112","regex":"^(?:5[0678]\\\\d\\\\d|6304|6390|67\\\\d\\\\d)\\\\d{8,15}$","description":"Maestro"},{"key":"17,3,1555641112","regex":"","description":"This company allows both private individuals and businesses to accept payments over the Internet"}],"cookieWarningBanner":{"closable":true,"saveInCookie":true,"anchorText":"Learn More","message":"To provide a better shopping experience, our website uses cookies. Continuing use of the site implies consent."},"tracking":{"googleAdWordsConversion":{"id":"","value":0,"label":""},"googleTagManager":{"isMultiDomain":false,"id":"GTM-W7KRVHN","dataLayerName":"dataLayer"},"googleUniversalAnalytics":{"propertyID":"","domainName":"","domainNameSecure":""},"googleAnalyticsFour":{"propertyID":"","domainName":"","domainNameSecure":""}},"header":{"notShowCurrencySelector":false,"logoUrl":"assets/CIC_LOGO.png","showRecognizedShopper":false,"fixedHeader":false},"home":{"carouselImages":[],"bottomBannerImages":[],"autoPlayCarousel":true,"carouselSpeed":5000,"themeCarouselImages":[],"infoblock":[{"title":"","text":"","image":"assets/Best-Selling-Brands-2022.jpg","color":"","href":"/best-selling-brands"},{"title":"","text":"","image":"assets/All-Products.jpg","color":"","href":"/products"}],"freeTextTitle":"Our Company","freeText":"We’re a wholesale distributor that is proud to provide the finest specialty foods from Scandinavia & western Europe.Chicago Importing Company was founded in 1935 in Chicago’s historic Fulton Market district. In 1996 Lars Berntson acquired the business and moved it to the suburbs. Today, we operate out of a 20,000 SF facility complete with refrigerated and frozen storage.
\r\nWe offer highly sought Scandinavian and western European chocolates, candies, cookies, cheeses, beverages, seafood, specialty foods and more. We’re the exclusive distributor of popular chocolate brands such as Daim (Sweden), Freia (Norway), Marabou (Sweden) and Fazer (Finland). We are also proud to offer proprietary collections of gourmet specialties under the Lars Own®, Nordic Sweets®, Grandpa Lundquist®, Scandic® Swedish Cheeses and Skansen® Seafood brands.
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